Privacy Policy
Frequently asked questions
Our company specializes in exquisite jewelry design, custom creations, and exceptional customer service. We cater to the unique tastes of our clients, helping them find the perfect pieces to celebrate life's special moments.
You can reach our customer support team by emailing support@yourjewelrystore.com, calling +1 555-555-1234, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re dedicated to providing timely and effective solutions to ensure your complete satisfaction.
Return & Replacement Policy
We follow a 15-day return/replacement policy from the date of delivery.
Returns/replacements are only applicable if:
The product is received damaged, defective, or has a manufacturing fault.
Proof of damage (photo/video) is shared within 48 hours of delivery.
Replacement will be processed after verification and approval.
Customized, engraved, or personalized jewellery is non-returnable unless damaged.